Privacy Policy - Equerry Pet

Effective Date: April 25, 2024

At Equerry Pet, safeguarding your privacy is paramount. We are dedicated to ensuring the protection of your personal information. This Privacy Policy delineates how we gather, utilize, store, and share your data when you engage with our website (equerrypet.com) and mobile app (Equerry Pet App), collectively referred to as the "Services."

1. User Consent:

Your consent is pivotal in our collection and utilization of your personal information when you:

• Create an account.
• Utilize specific features.
• Reach out to us or subscribe to our newsletter.

Should you wish to withdraw your consent, kindly contact us at info@equerrypet.com. However, do note that this may limit your access to certain features.

2. Personal Information We Collect:

Our collection of personal information encompasses various aspects, including:

• Account information: Name, email, phone number, pet details.
• Payment information: Processed securely by our third-party payment processor.
• Usage information: Log data, IP address, browser type.
• Device information: Device type, unique identifier.

3. Use of Personal Information:

Your information is employed for:

• Provision and enhancement of our Services.
• Correspondence with you.
• Tailoring recommendations.
• Dispatch of marketing materials (with your consent).
• Analysis of usage trends.
• Adherence to legal requirements.

4. Data Storage and Retention:

We securely store your information and retain it only for the necessary duration, unless mandated by law. Should you wish for deletion, please reach out to us.

5. Sharing of Personal Information:

Your information may be shared with:

• Service providers: Third-party entities aiding in the operation of our Services.
• Law enforcement: In accordance with legal mandates.
• Business partners: In the course of business transactions.

Rest assured, we do not share your information with third parties without your explicit consent.

6. Cookies and Tracking:

To analyze usage and enhance your experience, we utilize cookies and similar technologies. You have the option to manage your cookie preferences in your browser settings.

7. Children’s Privacy:

We do not knowingly collect personal information from children under 13. Should you suspect that your child has provided information, please contact us at info@equerrypet.com.

8. Your Rights:

You possess the right to access, rectify, and delete your information, as well as object to processing and withdraw consent. For the exercise of these rights, please reach out to us.

9. Changes to this Privacy Policy:

Any modifications to this Privacy Policy will be duly communicated to you. We advise periodic review of this policy for updates.

10. Contact Us:

Should you have any queries, do not hesitate to contact us at info@equerrypet.com.